What is Two-Factor Authentication (2FA) & how do I enable it?
Two-Factor Authentication (2FA) is a mandatory requirement for all users of the Disclosure Ready platform. Here’s how to set it up to ensure you’re as secure as can be.
Quite simply, 2FA allows us to verify that the person trying to gain access to the account is who they say they are. Even if your password falls into the hands of someone other than yourself, the chances of them also having your second-factor information are extremely unlikely.
How it works
We’ve provided two methods of using 2FA:
Via an authenticator app, such as 1Password, Authy, or Google Authenticator
Via SMS to your mobile phone number registered with Disclosure Ready
When using app-based two-factor authentication, you’ll need to use your authenticator app to generate a one-time password each time you want to sign into Disclosure Ready. This is our recommended method.
Alternatively, you can opt to use SMS-based two-factor authentication. Each time you want to sign into Disclosure Ready we’ll send you a one-time password via SMS.
You can also obtain a one-time back-up code, which can be used in the instance where you may have misplaced your phone or for whatever reason are unable to complete the second phase of the login. We urge anyone to store their back-up code in a physically and electronically secure location.
Enabling 2FA on your account
Log in to your account as normal
In the top right hand corner, where it says ‘Welcome, [your name]’, select ‘Your Account’
Select ‘Enable two-factor authentication’
Select your preferred 2FA option – via an App or SMS, and select ‘Continue’
If you opted to use an App, scan the QR code with your phone or device and enter the one-time password.
If you opted to use SMS, enter your mobile phone number and you will be sent a one-time password immediately, which you can enter to proceed.
Once you’ve entered the one-time password, you will receive your backup code, which we recommend you keep physically and electronically safe. You can use this code to sign in if you’re unable to obtain a one-time password via your authenticator app or SMS.
If you have any problems with enabling 2FA or have any questions in relation to this change, please contact our Helpdesk on +61 3 9020 4456, selecting ‘option 2’.
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